To ensure a pawfect fit, please measure your dog with a soft measuring tape or string and ruler before ordering.

Tahoe No Pull Harness Sizing

• Small fits chest girth 13 to 18 in (33 to 46 cm)
• Medium fits chest girth 18 to 24 in (46 to 61 cm)
• Large fits chest girth 24 to 28 in (61 to 71 cm)
• X-Large fits chest girth 28 to 32 in (71 to 81 cm)
• XX-Large fits chest girth 32 to 42 in (81 to 107 cm)

Tahoe Dog Collar Sizing

• Small fits neck girth 9.5 to 13.5 in (24 to 34 cm); Width is 5/8 in (1.6 cm).
• Medium fits neck girth 12.5 to 18.5 in (32 to 49 cm); Width is 3/4 in (1.9 cm).
• Large fits neck girth 17 to 26 in (43 to 66 cm); Width is 1 in (2.5 cm).

Tahoe Waterproof Dog Leash Sizing

All Tahoe Bundles with size Small or medium Tahoe harnesses include a Small Tahoe Waterproof Dog Leash, while bundles with size Large, XL, or XXL harnesses include the Standard Tahoe leash. Prefer a different leash size? Leave a note at checkout, and we’ll accommodate your request!

• Small: For dogs up to 20-25 lbs (up to 9-11 kg). Length is 60 in (152 cm), width is 0.60 in (1.5 cm), and weight is 4.9 oz. 
• Standard: For dogs over 20-25 lbs (over 9-11 kgs). Length is 60 in (152 cm), width is 0.75 inches (1.75 cm), and weight is 6.6 oz.

Tahoe No Pull Dog Harness

Materials: Neoprene exterior; polyester sport mesh lining; zinc alloy hardware; polyester webbing.

Care: Hand wash with cold water and mild detergent, and thoroughly air dry.

Tahoe Dog Collar

Materials: Polyester webbing; plated silver zinc alloy hardware.

Care: Hand wash in cold water with mild detergent. Air dry.

Tahoe Waterproof Dog Leash

Materials: Coated poly webbing; plated silver zinc alloy hardware.

Care: Hand wash with cold water and mild detergent.

U.S. SHIPPING

Free U.S. Shipping on Orders $75+

All U.S. orders of $75 or more qualify for free ground shipping. Orders under $75 ship for a flat rate of $7.50.

Express shipping is also available at checkout for a flat rate of $15.

Estimated Delivery Times

Please allow one business day for order processing before the estimated transit times below. This processing time also applies to express orders. Business days do not include weekends or holidays.

Free Ground Shipping: 1 business day for processing, plus approximately 4–6 business days for delivery

Express Shipping: 1 business day for processing, plus approximately 2–3 business days for delivery

INTERNATIONAL SHIPPING

DJANGO ships worldwide! International orders are placed just like any other djangobrand.com order and are shipped through USPS, UPS, or another available carrier.

International shipping costs vary based on package size, weight, and destination. Once you enter your shipping address at checkout, the available shipping options and their respective costs will be calculated and displayed automatically.

Estimated Delivery Times

International delivery times vary by destination and carrier. Standard international delivery generally takes approximately 7–21 business days, while expedited international services may arrive sooner.

Potential VAT, Duties, and Import Fees

Depending on your destination country and total order value, VAT, customs duties, taxes, or other import fees may be due upon delivery.

These charges are determined by your country’s customs authorities and are not collected or estimated by DJANGO at checkout. We recommend reviewing your country’s tax and customs policies for goods purchased from abroad before placing your order.

EXCHANGES

Exchanges for U.S. Orders

We gladly offer free exchanges on all U.S. orders within 30 days of delivery. Our priority is that you love your order and that each item fits your dog beautifully.

To begin an exchange, please visit our Exchanges & Returns Portal.

Exchanges for International Orders

For orders delivered outside the United States, customers are responsible for the cost of shipping the original item back to us. In select countries, we may be able to provide a prepaid return label for convenience, with the label cost paid by the customer. Where a prepaid label is unavailable, customers will need to arrange and pay for return shipping independently.

Once we receive and process the original item, DJANGO will ship the replacement item at no additional cost.

To begin an exchange, please visit our Exchanges & Returns Portal.

RETURNS

U.S. Returns

Our priority is that you love your DJANGO products and that they work pawfectly for you and your dog. If you need to return an item for any reason, you may initiate a return within 30 days of delivery through our Exchanges & Returns Portal.

Can my dog try on an item?

We encourage you to try items on your dog at home. However, returned items must be in new, unaltered, and unwashed condition and free of dog hair. A lint roller works well for removing any hair from a brief fitting.

Is there a return cost?

Yes. For U.S. orders, the only cost associated with a return is the return shipping fee, which is based primarily on the package’s size and weight.

For smaller items, such as harnesses, collars, and leashes, the return shipping fee is typically $7–$9. For larger items, including the DjangoPack™ Dog Carrier Backpack and DjangoTote™ Dog Carrier Bag, return shipping generally costs $12–$16 because of the package’s greater size and weight.

The return shipping fee is deducted from your refund once the return has been processed. We do our best to keep return costs as low as possible and are always happy to help with any questions.

International Returns

For returns originating outside the United States, customers are responsible for return shipping costs. In select countries, we may be able to provide a prepaid return label for convenience, with the label cost deducted from your refund. Where a prepaid label is unavailable, customers will need to arrange and pay for return shipping independently.

Once your return is received and processed, we’ll issue your refund.