Exchanges & Returns

Thank you for your recent DJANGO order! We want you and your four-legged family to be completely happy with your purchase.

Items may be exchanged or returned within 30 days of delivery. Simply follow the steps in our portal to begin your exchange or return.

Open Returns Portal

Not sure which size or product would work best? Prefer to speak with someone at DJANGO? Our small US-based team is always happy to provide personalized assistance before you begin an exchange or return.

Email us at hello@djangobrand.com, and we’ll help you find the best fit for you and your dog.

Dog mom wearing a dog backpack carrier with cute jack russell terrier inside while standing in front of mountain range
Dog mom standing outside and carrying puppy in waxed canvas dog carrier tote bag in olive green
Smiling Golden Retriever puppy wearing a teal green padded harness with front D-ring
Pug wearing a waterproof raincoat for dogs outside with matching leash in color quartz pink
Golden retriever wearing a bright blue harness on gravel road in woods outside during a rugged hiking adventure
Small dog riding inside supportive dog backpack carrier while out on rocks near trail
Dog owner walking smiling small dog using stylish purple ombre rope leash for dogs